Four workflows where automated, personalized video from your actual team member changes the math: appointment confirmations, no-show follow-ups, service reminders, equity mining. Each below with the specific problem it solves, how the pipeline handles it, and what dealers typically see.
Every confirmed appointment gets a personalized video from the salesperson they'll meet — their name, their car, their appointment time. Triggered automatically from the CRM.
When the customer doesn't show, a warm, personalized video from the actual salesperson they missed recovers appointments text-only follow-up can't. Sent automatically 2–4 hours after the missed window.
Personalized reminders from the service advisor the customer already knows — referencing the specific vehicle and the specific service milestone. Triggered by DMS milestones, booked via direct scheduler link.
Customers sitting on positive equity rarely know it. A personalized video from the original salesperson — with their specific payoff and specific upgrade option — opens the repeat-buyer conversation email blasts can't.
Got a use case we haven't covered? Tell us — most new deployments start as a variation on one of these patterns.