Four workflows where automated, personalized video from your actual team member changes the math: appointment confirmations, no-show follow-ups, service reminders, equity mining. Each below with the specific problem it solves, how the pipeline handles it, and what dealers typically see.
Every confirmed appointment gets a personalized video from the salesperson they'll meet: their name, their car, their appointment time. Triggered automatically from the CRM.
When the customer doesn't show, a warm, personalized video from the actual salesperson they missed recovers appointments text-only follow-up can't. Sent automatically 2–4 hours after the missed window.
Personalized reminders from the service advisor the customer already knows, referencing the specific vehicle and the specific service milestone. Triggered by DMS milestones, booked via direct scheduler link.
Customers sitting on positive equity rarely know it. A personalized video from the original salesperson, with their specific payoff and specific upgrade option, opens the repeat-buyer conversation email blasts can't.
Got a use case we haven't covered? Tell us. Most new deployments start as a variation on one of these patterns.